Statizen · Official Document
Terms of Service
Rules for using the Statizen CRM platform · Current version
General provisions
1.1These Terms of Service define the conditions for the provision and use of online services available through the Statizen CRM platform (Platform), operated by Statizen (Operator).
1.2The Terms have been developed in accordance with Polish law, including:
1.3Using the Platform constitutes full acceptance of these Terms.
1.4The Platform is intended for legal entities, entrepreneurs, and organisations providing services related to foreigner legalisation processes.
Definitions
Platformthe Statizen software provided in a SaaS model.
Operatorthe company Statizen, providing access to the Platform.
Usera legal or natural person using the Platform.
Accountthe User's individual account.
User's Clienta natural person whose data is processed by the User through the Platform.
Serviceaccess to the Platform's functionality.
Scope and nature of services
3.1The Platform provides tools for:
3.2The Operator does not provide legal services or advice on immigration law.
3.3The Platform is not a means of submitting documents to government authorities.
Conditions of Platform use
4.1To use the Platform, an Account must be created.
4.2The User must provide accurate data during registration and update it when changes occur.
4.3The User is responsible for keeping login credentials confidential and for all actions taken through their Account.
4.4The User agrees to use the Platform in compliance with the law, not to breach its security, not to interfere with the source code, and not to grant access to third parties without the Operator's permission.
Operator's rights and obligations
Obligations
- —Ensure Platform operation
- —Take measures to protect data
- —Notify Users of significant changes
Rights
- —Temporarily restrict access for maintenance
- —Block an Account for breach of Terms
- —Modify Platform functionality
User's rights and obligations
Rights
- —Use the Platform's functionality
- —Contact support
- —Delete their Account
Obligations
- —Comply with the Terms
- —Ensure data confidentiality
- —Use the Platform for lawful purposes only
Data processing and content responsibility
7.1The User independently enters client data and is responsible for its legality, accuracy, and currency.
7.2The User confirms they have the right to process client data in accordance with GDPR.
7.3The Operator is not liable for the content of uploaded data, consequences of using incorrect data, or decisions made by government authorities.
Intellectual property
8.1All elements of the Platform are the property of the Operator or are used under licence.
8.2The User receives a limited, non-exclusive licence to use the Platform.
8.3The following are prohibited:
Payment for services
9.1Access to the Platform may be provided on a paid basis.
9.2Prices and payment terms are specified in the pricing plans.
9.3Subscriptions renew automatically unless cancelled by the User.
9.4Invoices are issued in accordance with Polish law.
Limitation of liability
10.1The Platform is provided "as is".
10.2The Operator is not liable for indirect, incidental, or consequential damages; interruptions due to technical reasons; errors caused by User actions; or decisions of government authorities.
Termination of services
11.1The User may delete their Account at any time.
11.2The Operator may terminate the Service in the event of a breach of the Terms, violation of the law, or a threat to Platform security.
11.3After termination, data may be retained to the extent required to fulfil legal obligations.
Amendments to the Terms
12.1The Operator may amend the Terms.
12.2The User will be notified of significant changes.
12.3Continued use of the Platform constitutes acceptance of the updated Terms.